About Me

Welcome to The Back Room Tech – a blog that gives you answers to all the problems you’ve probably never run into!

My name is Aseem Kishore and I work as a  Systems Analyst in Dallas, TX.  I graduated from Emory University in Atlanta, GA in 2002 with a degree in Computer Science and Mathematics.

I love blogging and currently run 3 tech blogs, including this one. Feel free to check out Online Tech Tips and Help Desk Geek in your spare time.

Why The Back Room Tech?

The main purpose of this site is to provide readers with daily solutions to tough IT problems mostly related to the Windows operating system.

Can you email me questions?

Of course! The best way to contact me is via e-mail at Aseem1234[at]gmail[dot]com. Feel free to shoot me a question on any topic related to computers. Sometimes I get a bunch of emails, so it may take a day or two to get back in contact with you. I’ll be incorporating technical forums into my blog eventually.

Can I write articles for The Back Room Tech?

Absolutely. Contact me and I’ll email you instructions on what I’m looking for and how to get started. While it will be difficult to select everyone, if you have a flair for technology, Windows, servers, hardware and the like, you’ll be a great fit!

Subscribe to The Back Room Tech

Please stay in touch with the latest solutions from The Back Room Tech by subscribing to our  RSS feed.

Thanks and I hope you enjoy your visit!

44 Responses to “About Me”

  1. Bruce Says:

    I tried ryan vm to integrate Xp Home, SP2 and service packs but I keep getting the same error, folder is read only, source wasnt changed. As soon as I uncheck read only, it goes back to read only?


  2. thebackroomtech Says:

    Bruce – tell me a little more about how you have things setup. If you look at your integrator.ini file, is the source set different than the destination?

    If you look in the RyanVM\_Log History folder, what does the log file list as your source and destination paths? Mine looks like:

    Source Drive = C:\XpSP2original
    Destination Drive = C:\XPsp2Updated

  3. Matt B Says:

    I enjoy your blog very much, it actually inspired me to create my own. It seems like a good way to communicate with my fellow engineers at the company I work for, as well as to create searchable topics.

    Mind if I link you on my blog?


  4. Julie Says:

    Sure Matt, no problem.


  5. Eric Hvinden Says:

    I am a network Admin for a circuit board mfg. I had dealt with netware 3.12, and 4.11 in prior postings. I am now managing 7 servers, four 6.5 servers, and 3 5.1 servers. I am learning everyday. The tips you said about embox, and the backup of edirectory is fantastic. I mean,you always get “just backup xyz” without show how. You actually show how. I will be bookmarking your site, and looking at it carefully. Thanks.

  6. Julie Says:

    Eric –

    Thanks for the kind words. I enjoy giving back to the IT community. I’d feel kind of selfish if I didn’t share what I learned, since my job allows me to be a part of so many diverse and unique computing environments.

    Thanks again,

  7. Claus Valca Says:

    Thanks for dropping the Adobe Flash uninstaller link tip on my blog the other day. I appreciate it!

    My day-job has a Windows/Novell environment and we are always looking for tips and skills to help us at the desktop support level.

    I’m really impressed with the quality and helpfulness of your posts and links.

    I appreciate your work and sharing and will be passing your blogsite link to my other network team-members, as well as adding your RSS feed to my feed reader.


  8. Mark Richmond Says:

    Thanks for the source: I’m going to start a ground-up SLES 10.x install into an existing eDir tree this afternoon (cringe) and ran aross this.

    Are you a visitor/contributor to Coolsolutions? We’d love to have you as part of the crowd: always looking for more Advisory Board members…

  9. Julie Says:


    I love Coolsolutions, it’s where I usually start first when I’m about to embark on a new project. So many brilliant people contribute to the site that I can usually find the answer to my challenges there! I’d love to be a part of the crowd.

  10. Jen S. Says:

    Hiya’ Julie! I drive user-relations for Spiceworks and wanted to thank you for driving some trafiic and new users our way! As a thank you for letting others know, we are invting select online advocates (like you!) to a private “1.7 sneak peek” webinar this coming Friday (1pm CST), featuring our Dir. of Product showing our upcoming product release. Figure giving you all the inside scoop so you can be the first to tell your audience is the least we can do for helping us spread the word! If you are interested, email me and I will ping you the dial/log-in details. Cheers & Thx again! Jen

  11. Jeff Levine Says:


    We’re using Novell SBS 6.5. I have an iPAQ 4700. I have been syncing using ActiveSync through Outlook 2000 to GW 6.5.

    What product would you recommend for syncing between the GW and the iPAQ? I am particularly interested in the mail and the calendar.



  12. Julie Says:

    Jeff –

    Too bad you’re not on GW7, you could use the Outlook connector. Your best bet will be Groupwise PDA Connect or Intellisync Handheld edition.




  13. Brian Says:

    Cool to find your blog…it looks like you had the same idea to share things that I did, only a lot sooner. I work in a Novell-centric shop and I see you face a lot of the same issues we do. Keep up the good work.


  14. Nls0n Rm0s Says:


    Cutting to the chase, you know you got the best of both worlds? You are not only very attractive but very smart too.

    Keep it up!

  15. dwairi Says:

    your blog is very informative. Thank you!
    I would say that “hey, I think this is cool, so everyone go check it out” type posts is not only posting for sake of posting, but if you have a continues readers, then it’s good to post news – or things you find worth checking.

    Thanks again. and please keep share you knowledge since it’s a noble action.
    – Osama

  16. Mike Says:

    Hey Julie,

    Have you looked at Zenworks Configuration Manger?, Zenworks 10?

    I have a server set up, and I am testing it now. Our goal is to move to MS-AD, but our help desk staff like the Zenworks capabilities and want to keep the functionality of Imaging, Inventory and what not.

    I have a couple test stations and here’s how I have them configured. We have the novell client still installed as we still have the NW servers running. After we uninstall Zen 7 client and then install Zen 10 agent, we get dual logins. We get the novell tree login, then we get a login to the workstation, something like a profile login…weird.

    Just wondering if you had see that yet.

    Thanks and keep up the Blog, it’s Awsome!


  17. Ian Says:

    Hi Julie,
    Thanks for your post on the Sonicwall Viewpoint.

    I’m now up and running.
    On XP Pro I didn’t need to reboot to get it to run.

    Most excellent post… clear, concise, detailed.

    Thank you…

  18. zebulon303 Says:

    You seem to know what you’are doing …. and I have a question for you … I have been searching for days for an easy way to put an ISO bootable file on an USB flash driver and boot from it … Something that should be useful to a lot of people, and nothing yet …. Any idea ? Thank you ….

  19. Dan Says:


    I’ve been having problems with some WordPress installations on a Netware 6.5 server. If you have any wisdom to share in regards to this could you please email me and I’ll give you the story with more details?

    Thanks in advance, I’m really stumped on this.

  20. Christopher Babbage Says:

    Hi there,
    I just wanted to say thanks for your post re. blackberry enterprise server for Groupwise. It was a nightmare setting up, but your comments helped immensley!



  21. Daniel Says:


    Nice to read your stories about 802.1x. I’m currently working on an implemention on 802.1x in the following environment; Windows XP with latest Novell client (using Windows XP built-in supplicant), Cisco network equipment, freeRadius (SLES 10), Novell eDirectory (SLES 10). I have a great problem and really can´t find a solution, and I found you as the final way to get a little help. The problem I have is that the client first do its initial login as expected (takes about 3 sec), then some seconds pass and then it suddenly lost connection to the VLAN for about 12 sec before it re-initiate the connection and run as expected again. Should it be doing this extra login-logout?

    Best regards,

  22. Jason Says:

    My employer uses Novell groupwise for email access. When I load the website on my Mac it loads fine and functions normally for about 3 minutes. Then it locks up and will not allow me to do anything. If I close Safari and reload, same thing. I tried Firefox, same thing. Any ideas?

  23. Julie Says:


    Try installing a newer version of Java.

    – Julie

  24. Amin Says:

    how can i enable/edit permission though GPO to the domain users for defragmantation and desktop wallpaper change?

  25. SynJunkie Says:

    Very nice site Julie, there’s so much good info up here, I just wish I had more time to get through it. Thanks for throwing a link up to my blog.


  26. Sjoerd Hooft Says:

    Hey Julie,

    nice site you have, reminds me of my own, except you’re site has been around a bit longer. Our sites do somewhat the same, would you like to link to each other? Please let me know!


  27. Ajit Says:

    Hi Julie,

    Your site is very good. I got lot of technical knowledgs after going through the articles. Now I want your help. I have a Groupwise 7 setup on a Netware 6.5 server which is not configured for cluster. I have installed a Netware OES on another PC. Now I want to cluster them. They are on different trees. Can you help me??..


  28. Julie Says:


    I would recommend “Success with Clustering Groupwise” by Gregg Hinchman. You can purchase it at http://www.taykratzer.com/topics.cfm?t=13

    It is well worth the money.


  29. Ajit Says:

    Hi Julie.
    How can I find what version of Groupwise installed??. I have never applied a patch, I do not know how to apply the patches. Could you please guide me to the correct resource online to apply patches on the groupwise server.

  30. Julie Says:


    What server OS are you runnning Groupwise on?


  31. Ajit Says:

    Netware 6.5

  32. Ajit Says:

    Dear Julie,

    The Webaccess on GW 7 is not working properly. Several times I have to restart the server. It works for some time and then it gives the error 500 web page address. with a link to our external IP. On clicking the link it goes to the default page of Apache.

    The server has a 1 GB Ram, I was suggested to upgrade the Ram. However earlier it used to work with this ram.

    Do you have any idea on where the problem is. Have anybody suggested to increase the capacity of ram when this occurs.

  33. Ajit Says:

    Like how we recreate the folders in GWIA is there some way to recreate the folders in Webaccess too.

  34. Julie Says:


    The easiest way to recreate the folders in to re-run the Webaccess installer. Make sure you backup the configuration files first.

    If you are getting 500 errors, I would look in your Apache error logs at SYS\Apache2\logs to determine what the failure is – check the webaccess log files at SYS\Novell\WebAccess\logs as well.

    See this solution as well: http://thebackroomtech.com/2008/04/30/groupwise-webaccess-loads-but-users-cannot-see-webaccess-login-screen/


  35. Ajit Says:

    Dear Julie,

    I have a new problem but thats a little severe i guess. Netware 6.5 loads with a file NAWT.NLM status as unresolved. i am not able to access the server. the server boots fine only to show NAWT.NLm unresolved at logger screen. Cn you please help asap as I am worried.

    • Julie Says:


      nawt.nlm is likely related to Zenworks. Boot the server.exe with -na , then comment out the file that loads Zenworks. Restart the server as normal.


  36. Elisa Says:

    Julia, Deeply apperciate!
    the post here are really helpful. I just used one of them resolve a big trouble yesterday.

  37. Ajit Says:

    Dear Julie,
    I hve installed a new server today. what i want to do with this is use this server as a backup for my current email server. the mails should be able to receive and sent with this new server as well. Also i need to backup the current email server so that users when they login to the new server should be able to see the mails as well. Do you know how to do it and what i should be doing. I haven’t installed groupwise yet, but i am wondering if i change the domain and post office name will it work as normal.

  38. Andy Says:

    Hi Julie,

    I came across your site today and enjoyed reading the article.

    Your procedures are very well written.

    Check out my site, maybe you’ll find something interesting.



  39. Sande Nissen Says:

    I’m working with a printer management application called GoPrint (hosted on Windows Server 2003 R2) that uses the HTML rendering engine (i.e, Internet Explorer) on each Windows client to popup messages related to printing. The first time I try to print, I login using the popup UI and everything is fine. On subsequent print commands (never having logged out), I get a dialog box titled “Windows Internet Explorer” with this text:

    To display the webpage again, Internet Explorer needs to resend the information you’ve previously submitted.

    If you were making a purchase, you should click Cancel to avoid a duplicate transaction.
    Otherwise, click Retry to display the webpage again.

    I want to suppress this message for the GoPrint application, but not for all Web sites visited from this Windows client. If I make an entry in the Windows client’s HOSTS file for this fully qualified server name, then this “resend” message never appears. But why? Did adding the entry to HOSTS effectively change its Internet zone (Restricted/Internet/Trusted/Local intranet)? (Adding this server to the Trusted or Local intranet zones made no difference.) How could the method of name resolution affect subsequent HTML traffic? Why (and how) is HTML communication to servers defined in HOSTS handled differently than servers resolved via DNS?

    It happens that this particular Windows XP SP3 client is in the same subnet as the server (123.45.67.xxx). Will the workaround fail when the Windows client is not in the same subnet as the server? (No proxy is configured.)

    I should mention that I’m not a network expert, but I’m an IT professional who is comfortable interpreting a packet trace when necessary. I don’t need a full technical explanation here if you can just direct me to a document that explains why this works.

    BTW, adding this server to HOSTS also suppresses an IE dialog box complaining about the invalid certificate on this server. I don’t understand that either: certificate processing is bypassed or surpressed for servers in HOSTS?

    And I don’t think this solution has anything to do with GoPrint itself, but GoPrint tech support has no idea what’s happening here on the client end.

    An explanation, or a pointer to one, would be greatly appreciated. Sande

  40. Kev Says:

    Hi Julie, I’ve got the Black Screen of death on my laptop, but it will NOT accept the start up Vista cd !! Any other ideas as to how to get round this please ? Kev

  41. Jason H. Smith Says:

    Hi Julie. Thanks for previously featuring Spiceworks on The Back Room Tech. Sites like yours are essential for spreading the word to small and medium businesses about our free IT management software.

    I wanted to give you a heads up that we’re currently Beta-testing Spiceworks 4.5 which you and your readers can download and try out here – http://community.spiceworks.com/topic/81484. If you decide to test it and write a review, let me know so I can promote the post on Twitter and in the Spiceworks online community. The same offer applies if any of your readers host an IT-focused blog and decide to post about Spiceworks.

    Let me know if you have any questions and thanks again for your support.

    -Jason, Spiceworks

  42. Pj Says:

    hi Julie,

    thank you for

    i’m a newbie, this was my first server build and install (20088r2) and I had no way to get past this! could find nothing in Technet docs so i hit the web and found your post

    thanks again!


  43. James Mowery Says:


    I was wondering if you accept guest post for your blog. If you do, I would like to submit a few. You can see a sample of my work at LaptopComputers.org under the author James Mowery. I’ve also written for several high-profile blogs like Mashable, Perfromancing, and CMSWire. Thank you for your time.

    – James

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