Fix Generic Host Process for Win32 Services Has Encountered a Problem


Last week, I turned on my computer running Windows XP and got the following error message when I would boot up the computer:

generic host process for win32 services has encountered a problem

Screen shot 2010-08-19 at 10.54.10 PM.png

This error can occur in different situations depending on the computer. For instance, you may see this message whenever you start your computer. Or you can see if while in your email program or with your printer software.

You may also sometimes see a faulting application that is responsible for the error like netapi32.dll and svchost.exe.

There is no one cause for the generic host process error and there is no one solution. Here are a couple of solutions that have solved the problem for my clients.

Method 1 – Windows Updates

The first thing you want to do is to download and install all the latest Windows updates. That might be the quickest and easiest way to fix your problem.

Microsoft released a few patches for Windows 2000, Windows XP, and Windows Server 2003 that eliminate the problem. You can download them from here manually if you need to;

http://support.microsoft.com/kb/894391

Method 2 – Reset Winsock

If the Winsock subsystem has become corrupted or is no longer working properly, you may end up with this error. You can fix it by opening a command prompt (Start, Run, type in CMD).

Screen shot 2010-08-19 at 11.03.24 PM.png

Once at the command prompt, just type

netsh winsock reset

and press enter. This will reset the Winsock Catalog. You should restart your computer and see if the error message has gone away. You can also read our previous article on how to reset Winsock in Windows.

Method 3 – Update Printer Drivers

If you are getting the Generic Host Process error while printing, you should update your printer drivers to the latest version and make sure the driver is for the correct operating system.

Sometimes this error occurs with HP printers that have the wrong drivers installed.

Method 4 – Registry Change

Lastly, if nothing else has worked, you can try modifying a registry key that could solve your problem. You should only do this as a last resort since it entails messing with the registry, which can be dangerous.

Make sure you perform a backup before making any changes. Then go to the following registry key:

HK_Local_Machine – System – Current Control Set – Services – Browser – Parameters

Then look for a key called IsDomainMaster and make sure the value is set to false. If the key does not exist, go ahead and create a new String value (REG_SZ) and give it a value of false.

Screen shot 2010-08-19 at 11.17.41 PM.png

Method 5 – Anti-virus

Finally, you could be getting this error message if you have a virus or certain malware on your computer. If you don’t have anti-virus or anti-malware software on your computer, you can use free online virus scanners:

http://housecall.trendmicro.com/

http://www.bitdefender.com/scanner/online/free.html

http://security.symantec.com/sscv6/WelcomePage.asp

If you are still having issues with Generic Host Process, post a comment here and I will try to help! Enjoy!

3 Responses to “Fix Generic Host Process for Win32 Services Has Encountered a Problem”

  1. Antoine Says:

    Nope…

    Nothing worked for me…

    Please help me out, I need to write up my thesis & my laptop becomes useless every 30 minutes or so…

    PLEEEAAAAAAASSEEE help!!!!!

  2. Ifran Says:

    I tried all those things but its not work….. Please help me out how to fix the error.

    Thanks & Regards

    ifran Yoounas

  3. Diana Says:

    I did the netsh winsock reset and I have a blank screen, what now?????


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