Fix: The SNMP Service is ignoring extension agent dll c:\webacc\gwwasnmp.dll because it is missing or misconfigured


Windows Server 2003 R2 error message

Event ID: 1102  Source: SNMP
 
The SNMP Service is ignoring extension agent dll c:\webacc\gwwasnmp.dll because it is missing or misconfigured.
 
Symptoms
 
Groupwise Webaccess was originally installed to c:\webacc.  Found documentation that states it should be installed to c:\Inetpub\scripts.  Webaccess was removed, then reinstalled to the new suggested directory.
 
When attempting to register gwwasnmp.dll using
 
regsvr32 c:\inetpub\scripts\gwwasnmp.dll
 
the following error is displayed:
 
c:\inetpub\scripts\gwwasnmp.dll was loaded but the DllRegisterServer entry point was not found.  The file can not be registered.
 
When attempting to unregister gwwasnmp.dll using
 
regsvr32 /u c:\webacc\gwwasnmp.dll
 
the following error is displayed:
 
LoadLibrary(“c:\webacc\gwwasnmp.dll”) failed – The specified module could not be found
 
Fix
 
Open Regedit, Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Groupwise WebAccess\CurrentVersion
 
Change Pathname value from c:\webacc\gwwasnmp.dll to c:\inetpub\scripts\gwwasnmp.dll or wherever gwwasnmp.dll is located.
 
Stop Groupwise WebAccess Service
Restart Windows SNMP service
Start Groupwise WebAccess Service

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