Howto: Enable logging on Zenworks for Desktops Windows clients


I was experiencing some weirdness when applying user policies to my Windows XP SP2 admin machines today. For some strange reason yet to be determined, administrators were locked out of almost everything in XP despite having a wide open user policy, and no workstation policies defined for their machines. We had correctly configured the search policy, so we wanted to see exactly what was going on after the administrator logged into the computer.

I needed to enable ZfD logging, and to do so, you’ll need to edit the registry. To enable debug logging, create the HKLM\Software\Novell\ZENworks\Debug key. Then create a DWORD value, name it EnableDebug, and give it a value of 1. This turns debugging on for ALL ZfD client components.

debug1

If you do not want logging for every ZfD component, you will need to enable logging for whichever specific components you want. You can get a list of all the available logs here.

To enable logging for a certain component (for iPrint in this example), create a DWORD value, name it WMiPrint (yes capitalization matters) and give it one of the following values:

0 = off

1 = overwrite

2 = new

3 = append

You will find the log files written to your \program files\zenworks\debuglogs directory on the client machine.

Here’s what my registry looks like for logging on a client

debug2

For more options and information see TID3112868

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: