I was very excited to see the KB17776 article released by Research In Motion today entitled How to remotely wipe an installed microSD media card in a BlackBerry smartphone. Just yesterday we had a Storm stolen, and I was wondering how to wipe the media card.
Unfortunately, this has to be the most useless KB article ever. I would assume any document with the words “How To” in the title would actually detail how to do something… Here’s the remainder of the document in it’s entirety:
An installed microSD media card cannot be wiped remotely.
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.
November 22, 2009 at 3:32 am
There is a BlackBerry policy to encrypt media cards (http://docs.blackberry.com/en/developers/deliverables/5827/IT_policies_and_the_microSD_memory_card_447169_11.jsp), to prevent information being disclosed.