When trying to uninstall Internet Explorer 7 on a Windows Server 2003 SP2 machine, the Remove button may not be visible in Add/Remove programs. Sometimes the button is visible, but clicking it displays the following:
“An error occurred while trying to remove Windows Internet Explorer 7. It may have already been uninstalled.
Would you like to remove Windows Internet Explorer 7 from the Add or Remove programs list?”
KB 948093 explains “This behavior occurs if Internet Explorer 7 was installed on Windows Server 2003 Service Pack 1. Service pack 2 was installed later than that.”
Microsoft’s resolution is to
- Uninstall SP2 and reboot
- Uninstall IE7 and reboot
- Reinstall SP2 and reboot
Personally, if I was Microsoft I would have included step 4, go directly to Microsoft Update and apply all applicable patches and updates, then reboot again.