Cannot Uninstall IE7 from Windows Server 2003


When trying to uninstall Internet Explorer 7 on a Windows Server 2003 SP2 machine, the Remove button may not be visible in Add/Remove programs. Sometimes the button is visible, but clicking it displays the following:

“An error occurred while trying to remove Windows Internet Explorer 7. It may have already been uninstalled.
Would you like to remove Windows Internet Explorer 7 from the Add or Remove programs list?”

KB 948093 explains “This behavior occurs if Internet Explorer 7 was installed on Windows Server 2003 Service Pack 1. Service pack 2 was installed later than that.”

Microsoft’s resolution is to

  1. Uninstall SP2 and reboot
  2. Uninstall IE7 and reboot
  3. Reinstall SP2 and reboot

Personally, if I was Microsoft I would have included step 4, go directly to Microsoft Update and apply all applicable patches and updates, then reboot again.

One Response to “Cannot Uninstall IE7 from Windows Server 2003”

  1. Alex Says:

    i used Method2 from http://support.microsoft.com/kb/927177


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